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Utility Services
Residential utilities within the Town of Paradise Valley are supplied by a number of private and public entities. Below is the current contact information for each of the utility providers along with links to service area maps.
Water Providers
There are three water providers within the Town of Paradise Valley, including Berneil Water Company, City of Phoenix Water Service and EPCOR Water Company. Where you live within the Town would determine your water provider. Please refer to this map (PDF) to view water provider boundaries.
Berneil Water Company
General Number: 480-966-0115
24 Hour Emergency Number: 480-947-5044
City of Phoenix Water Services
General Number: 602-262-6251
24 Hour Emergency: 602-261-8000
EPCOR Water Company
Billing inquiries: 480-312-2461
Customer Service and 24 Hour Emergency: 800-383-0834
Sewer Providers
There are two sewer providers within the Town of Paradise Valley, including the City of Phoenix Water Services and the Town of Paradise Valley (operated and maintained by the City of Scottsdale). Where you live within the Town would determine your sewer provider. Please follow this link to view a map (PDF) of the sewer provider boundaries. In addition, many properties within the Town are connected to a septic system and not to the sewer system.
City of Phoenix Water Services
General Number: 602-262-6251
24hr Emergency: 602-261-8000
Town of Paradise Valley Sewer (operated by The City of Scottsdale)
General Number for connection and construction inquires: 480-348-3572 or Email
24hr Emergency (operated by The City of Scottsdale): 480-312-5650
Maricopa County Environment Services Department - Septic System
General Number: 480-483-4703
Sewer / Wastewater Management
The Town of Paradise Valley (Town) has two wastewater service providers. Portions of the southwest and northwest are served by the City of Phoenix which owns, operates and maintains the wastewater facilities in these areas. The remaining areas are served by the Town which owns the system, but is operated and maintained by the City of Scottsdale through an intergovernmental agreement. A Wastewater Master Plan has been developed for the Town’s service area. An Executive Summary (PDF) may be downloaded as well as the entire plan (PDF).
Wastewater treatment and disposal services for the Town’s wastewater service area are provided through an Intergovernmental Agreement (IGA) with the City of Scottsdale (Scottsdale). The Town’s wastewater is either pumped to Scottsdale’s Water Campus or flows by gravity through Scottsdale’s system to the Sub-Regional Operating Group (SROG) interceptor system, which conveys flows to the 91st Avenue Wastewater Treatment Plant (WWTP).
Electricity Providers
APS
General Number: 602-371-7171
24 Hour Emergency: 602-371-7171
SRP
General Number: 602-236-8888
24 Hour Emergency: 602-236-8888
Gas Providers
South West Gas
General Number: 877-860-6020
24 Hour Emergency: 877-860-6020
Cable & Telephone Providers
Century Link
Internet Service: 877-348-9005
Phone Service: 877-348-9007
Prism TV Service: 866-314-4148
24 Hour Emergency: 800-954-1211
Cox Communications
General Number: 623-594-1000
24 Hour Emergency: 602-594-1000
Solid Waste / Trash / Recycling Providers
The Town does not provide solid waste and recycling collection, rather it is provided by privately owned companies. Collection containers may be placed at the curb the night before collection day, and must be removed from the street and stored in a screened area by the end of the collection day.
Area Disposal: 480-515-4300
Republic Services: 602-237-2078
Right Away Disposal (RAD): 480-983-9100
Scott Waste Services 602-438-2243
Waste Management: 602-268-2222
Vector Control Services
The Town does not provide vector control services, rather it is provided by privately owned companies or Maricopa County Vector Control.
Maricopa County Vector Control
General Number: 602-506-6616
Bee Control / Snake Removal
The Town of Paradise Valley does not provide bee control or snake removal, rather it is provided by privately owned companies. It is up to each individual resident to contact a bee keeper or herpetologist for removal or control.