Utility Services

Residential utilities within the Town of Paradise Valley are supplied by a number of private and public entities. Below is the current contact information for each of the utility providers along with links to service area maps.

Water Providers

There are three water providers within the Town of Paradise Valley, including Berneil Water Company, City of Phoenix Water Service and EPCOR Water Company. Where you live within the Town would determine your water provider. Please refer to this map (PDF) to view water provider boundaries.

Berneil Water Company

General Number: 480-966-0115
24 Hour Emergency Number: 480-947-5044

City of Phoenix Water Services

General Number: 602-262-6251
24 Hour Emergency: 602-261-8000

EPCOR Water Company

Billing inquiries: 480-312-2461
Customer Service and 24 Hour Emergency: 800-383-0834

Sewer Providers 

There are two sewer providers within the Town of Paradise Valley, including the City of Phoenix Water Services and the Town of Paradise Valley (operated and maintained by the City of Scottsdale). Where you live within the Town would determine your sewer provider. Please follow this link to view a map (PDF) of the sewer provider boundaries. In addition, many properties within the Town are connected to a septic system and not to the sewer system.

City of Phoenix Water Services

General Number: 602-262-6251
24hr Emergency: 602-261-8000

Town of Paradise Valley Sewer (operated by The City of Scottsdale)

General Number for connection and construction inquires: 480-348-3572 or Email
24hr Emergency (operated by The City of Scottsdale): 480-312-5650

Maricopa County Environment Services Department - Septic System

General Number: 480-483-4703

Sewer / Wastewater Management

The Town of Paradise Valley (Town) has two wastewater service providers. Portions of the southwest and northwest are served by the City of Phoenix which owns, operates and maintains the wastewater facilities in these areas. The remaining areas are served by the Town which owns the system, but is operated and maintained by the City of Scottsdale through an intergovernmental agreement. A Wastewater Master Plan has been developed for the Town’s service area. An Executive Summary (PDF) may be downloaded as well as the entire plan (PDF).

Wastewater treatment and disposal services for the Town’s wastewater service area are provided through an Intergovernmental Agreement (IGA) with the City of Scottsdale (Scottsdale). The Town’s wastewater is either pumped to Scottsdale’s Water Campus or flows by gravity through Scottsdale’s system to the Sub-Regional Operating Group (SROG) interceptor system, which conveys flows to the 91st Avenue Wastewater Treatment Plant (WWTP).